Registration Agreement and Privacy Policy

[YOU UNDERSTAND, AGREE WITH AND ACCEPT ANY AND ALL RISKS ASSOCIATED WITH THE FACT THAT THE INFORMATION AVAILABLE ON THIS WEBSITE CAN BE EXTREMELY DANGEROUS TO YOUR HEALTH, MAY EVEN BE LETHAL AND THUS MAY LEAD TO PERSONAL INJURY OR EVEN DEATH - ESPECIALLY WHEN SUCH INFORMATION IS MISREPRESENTED, WRONG, EXPERIMENTAL, MISCONSTRUED, MISUNDERSTOOD AND/OR WHEN IT IS USED IN THE WRONG WAY, WITHOUT ANY SAFETY PRECAUTIONS AND WITHOUT SEEKING ADVICE FROM A CERTIFIED MEDICAL PROFESSIONAL.]

Welcome to DIYabetes.net!

This registration agreement is written to give you some important information and agree to some general base rules/information. If you use the website and its features: you agree to this agreement in full.

This website and its forum are intended for people interested in, or whom are using, DIY and/or commercial ((hybrid-)closed loop) Diabetes solutions. The forum's primary language is English. Whilst we do offer the software in various languages (you can select another language top right), we ask people to participate in English. We may in the future add the ability for mutli-lingual boards and automatic translations. Please note that this agreement is in English and it is your responsibility to translate it/have it translated to your own language if you wish to do so or must do in order to understand it. Not speaking/understanding English is not an excuse for not understanding this policy, if you don't understand it: don't agree to it.

Please be advised that the minimum age for registering an account is 18 years. When you're below 18 years of age, you're more than welcome to participate - but we require parental consent and require your parents to agree to your registration, to be responsible for you and that they agree with this agreement, that they understand the potential (lethal) risks of using information on this website and that they allow you to accept the associated privacy policy. If we have doubts about your age, we may require identification and for consent purposes we may require your parents to identify themselves. Failure to comply may lead to account suspension or a ban.

The use of this website is intended solely for educational purposes and to hold (scientific) discussions about diabetes. Please be advised that this forum may contain information about medical/scientific subjects and may even contain information that may be construed as, or downright is, medical advice - for which we wish to issue the following warning to which you agree with by using this website:
YOU UNDERSTAND, AGREE WITH AND ACCEPT ANY AND ALL RISKS ASSOCIATED WITH THE FACT THAT THE INFORMATION AVAILABLE ON THIS WEBSITE CAN BE EXTREMELY DANGEROUS TO YOUR HEALTH, MAY EVEN BE LETHAL AND THUS MAY LEAD TO PERSONAL INJURY OR EVEN DEATH - ESPECIALLY WHEN SUCH INFORMATION IS MISREPRESENTED, WRONG, EXPERIMENTAL, MISCONSTRUED, MISUNDERSTOOD AND/OR WHEN IT IS USED IN THE WRONG WAY, WITHOUT ANY SAFETY PRECAUTIONS AND WITHOUT SEEKING ADVICE FROM A CERTIFIED MEDICAL PROFESSIONAL. Your country may not allow the use of certain (DIY-)technologies, it is your responsibility to find out more about your local legislation. You may NOT assume people on this website are medical professionals and if you ARE a medical professional you may only give information/advice in a personal rather than professional capacity. It is advisable to treat any information on this website (or links contained therein to third-party websites/resources) as potentially wrong and highly dangerous. You agree, through your use of this forum and any or all data contained therein, that you will not blindly follow any information, suggestion or even encouragements from any members to take specific actions, use certain software, etc. and you agree that it is of vital importance that you consult with a medical professional before using/applying to yourself any information, suggestions, applications and/or (medical) advice contained within these forums, etc. You also agree not to hold DIYabetes, its owners/operators, moderators and members responsible for any information that you do use and/or advice that you do follow. Posts that we deem too dangerous or that willfully/knowingly try to get people to do something extremely dangerous (most notably without warning them of such dangers) may be promptly removed, modified, a warning banner may be added to it and, either directly or upon repeated offenses, may result in a permanent ban. In general, we ask that users will post a warning with their messages that indicate, for example, that a profile is very personal and may not be applicable to others, that it may be (very) dangerous to apply certain settings, etc. It is everyone's responsibility to ensure that personal safety always comes first and is always kept in mind. You agree to take full responsibility for your submissions. You agree to take full responsibility for, and accept any or all risks associated with, using any information provided by another member and/or DIYabetes and understand that it is at your own risk to use any or all such information they make available to you (for free)!

Please note that you may not agree with certain information or the way it is presented or with the views of another user and may even consider some opinions expressed as hurtful, offensive, in conflict with your feelings/ethics/religion/opinion, in bad taste or otherwise view it negatively which may or may not be posted without a so called "trigger warning". This can always happen in open discussions, arguments and debates and you must all remain respectul. You are encouraged to ignore or skip reading such content if you can't handle it or to simply not to participate. Personal attacks are frowned upon and may lead to post alteration, removal or a (temporary) ban - even if you believe to be (morally/ethically) right. We like to keep this forum free of discussions about politics, religion, conflicts/war, etc. and keep the focus on diabetes and the DIY-solutions available. Here, we are simply all diabetes patients and we do not care about your political views, sexual orientation, color or creed. We are all equally worthless. Of course, we do allow some discussion about policy if it directly relates to diabetes - but again ask you to keep it free of political or religious motivations, accusing people for "having the wrong view", etc. Be open, be neutral and be respectul. Freedom of speech is extremely important and we do encourage it, but within bounds and within reason and only in a constructive manner. We therefore always reserve the right to end discussions, edit posts, remove posts and may ban people from participating (forever); it's our house and thus our rules. When there is discussion about the rules: we have the final say. If we want to stray from the rules or decide differently (per case), that's our prerogative and you'll have to live with it.

You agree, through your use of this forum, that you will not post any material which is false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, constitutes sexual abuse, is threatening, invasive of a person's privacy or other rights, adult material (although discussions about diabetes and sex/sexuality are OK as long as it's not overly detailed or in bad taste - which we decide in our sole descretion), or otherwise in violation of any International or United States Federal law. You also agree not to post any copyrighted material unless you own the copyright or you have written consent from the owner of the copyrighted material. Spam, flooding, advertisements, chain letters, pyramid schemes, advertisements without our permission, sales of goods and services without our explicit permission and solicitations are also forbidden on this forum. You agree that you are responsible for any and all content that you post/publish here (and that you have the right to publish it).

Note that it is impossible for the staff or the owners of this forum to confirm the validity of posts. Please remember that we do not actively monitor the posted messages, and as such, are not responsible for the content contained within. We do not warrant the accuracy, completeness, or usefulness of any information presented. The posted messages express the views of the author, and not necessarily the views of this forum, its staff, its subsidiaries, or this forum's owner. Anyone who feels that a posted message is objectionable is encouraged to notify an administrator or moderator of this forum immediately. The staff and the owner of this forum reserve the right to alter or remove objectionable content, within a reasonable time frame, if they determine that removal is necessary. This is a manual process, however, please realize that they may not be able to remove or edit particular messages immediately. This policy applies to member profile information as well. We make use of the safe harbors provided within laws such as the DMCA and accept Notice & Takedown requests for copyrighted content you believe to be posted without your permission and which infringes upon your provable right.

You remain solely responsible for the content of your posted messages. Furthermore, you agree to indemnify and hold harmless the owners of this forum, any related websites to this forum, its staff, and its subsidiaries. The owners of this forum also reserve the right to reveal your identity (or any other related information collected on this service) in the event of a formal complaint or legal action arising from any situation caused by your use of this forum.

You have the ability, as you register, to choose your username. We advise that you keep the name appropriate and choose a unique nickname if you do not wish for people to trace your public posts and/or information contained therein back to you. With this user account you are about to register, you agree to never give your password out to another person, for your protection and for validity reasons. You also agree to NEVER use another person's account. We also HIGHLY recommend you use a complex and unique password for your account, to prevent account theft.

After you register and login to this forum, you will be able to fill out a detailed profile. It is your responsibility to present clean and accurate information. Any information the forum owner or staff determines to be inaccurate or vulgar in nature will be removed, with or without prior notice. Appropriate sanctions may be applicable. You have the ability to record specific information about your (medical) condition in your user profile, but please see the privacy policy for more information about how that's processed and how it may be public in perpetuity as this forum constitutes an historic/scientific archive.

You agree that any data you submit to and post on this website may be (semi-)public, or may be published later, and may remain available on- and offline in perpetuity, including personal data contained therein, and may (partially or fully) not be subject to any so called "right for erasure" or "right to be forgotten"-regulations as this forum constitutes an historic/scientific/educational archive where the integrity and availability of discussions/arguments may be of vital importance for future use, personal education and people trying to get information.

Please note that with each post, your IP address is recorded, in the event that you need to be banned from this forum or your ISP contacted. This will only happen in the event of a major violation of this agreement. Please also refer to the privacy policy which is an integral part of the service. Also note that the software places a cookie, a text file containing bits of information (such as your username and session information), in your browser's cache. This is ONLY used to keep you logged in/out. The software does not typically collect or send any other form of information to your computer. Please refer to the privacy policy for more information. Ban evasion is punished, may lead to a complaint with your ISP and may even lead to legal action.

This website is free to use. You're therefore not entitled to anything in any case and at any time from DIYabetes, other members, etc.. Personal support is not something you have a right to.
Please be respectful and have proper etiquette, such as asking if you're allowed to send a Personal Message to someone and not try to evade someone's privacy. Trying to "DOX" people, especially those whom wish to remain anonymous, may result in direct bans.

You expressly agrees that the use of this website is at your own sole risk and that any services and/or information are provided as-is without any warranty or guarantees for results whatsoever. Neither DIYabetes, its employees, volunteers, agents, third party information providers, merchants, licensers or the like, warrant that the service and any or all information within will not be interrupted or be error free; nor do they make any warranty as to the results that might be obtained from the use of any of the services or as to the accuracy, or reliability of any information, service or merchandise contained in or provided through our website unless otherwise expressly stated in this Agreement. You also acknowledge and accept that any damage claim you make will, in total/combined together if multiple claims are made, never exceed 100% of the price that you pay us for one (1) month of the affected service that you have with us, excluding applicable VAT - which is typically €0 as we generally do not charge anything for the use of this free and volunteer ran website and open DIY-diabetes archive. Should we seek donations or accept a donation from you, this does not constitute a payment and it is non-refundable, does not give you any extra rights unless otherwise stated, etc.

Under no circumstances, including negligence, shall DIYabetes, its officers, agents, members of the forum, guest (blog)posters or any one else be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use our service or information contained/available therein; or that results from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation, or transmission or any failure of performance, whether or not limited to acts of God, force majeure, communication failure, theft, destruction or unauthorized access to our records, programs, data or services. You hereby acknowledge that this paragraph shall apply to all contents on any or all pages.

You agree that you shall defend, indemnify, save and hold DIYabetes and its owners, employees, volunteers and members harmless from any demands, liabilities, losses, costs and claims, including reasonable attorneys fees, ("Liabilities") asserted against the company, its agents, operators, volunteers, its customers, servants officers and/or employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by the user, its agents, employees or assigns. You agree to defend, indemnify and hold harmless DIYabetes and any of its volunteers, service providers, agents or contributing members against Liabilities arising out of (i) any injury to person or property caused by any information provided and/or products sold or otherwise distributed in connection with our services and/or website; (ii) any material supplied by the user infringing or allegedly infringing on the proprietary rights of a third party; (iii) copyright infringement and (iv) any defective product or wrong information which you sold and/or gave away and/or freely made available through our services.

In the event that a judge or abitration finds any point/clause/term/condition outlined in these documents to be unlawful, invalid or void: this does not void any of the other points and they will remain in effect.


When you use this website and its forum or any other feature, you agree to all these terms and conditions and must also agree to the privacy policy.

[Privacy Policy]

Privacy Policy

- Who is responsible for the processing of your information
Subject to limited exceptions, DIYabetes is the only controller responsible for the processing of your personal data in connection with this website.
DIYabetes.net is an online community for diabetes patients, people interested in diabetes and/or DIY-treatments and is ran solely by volunteers.
Please note that this applies only to data we process on this website. The forum and posts from members within it may contain links and/or discussions to/about other websites, manufacturers, products, etc. which may or may not have a (different) privacy policy of their own and may process your data in another way - for which we're not responsible.

First things first: we greatly value privacy and are a proponent of proper and strong privacy protection. We therefore collect as little information from you as reasonably possible to provide the website and/or services to you.
 
We take strong security precautions to prevent unauthorised access to your personal data stored within our systems, regularly audit this and take measures to try and ensure that access to your data or portions thereof is only granted when it is authorized and/or absolutely necessary. Moreover, some data such as your password is protected with strong encryption. Your connection with our website is typically encrypted as well, although we still always advice not to login to your account on machines that you do not own and/or control or whom are connected to public/shared WiFi-networks.

It may occur that some topics contain embedded links and/or videos (such as but not limited to YouTube), which may cause your browser to create a connection to a third-party server of which we cannot guarantee the safeguarding of your privacy and which may have other privacy policies such as is the nature with embedded and/or linked content. If you do not wish to risk this, please do not continue and abort your registration as you otherwise consent and agree with this risk.
Please be advised that, should we allow any sales or advertisements to be conducted through this forum, that this constitutes a transaction between you and the seller and we cannot make any statements about how they handle your privacy. The same applies for submitting posts and personal messages, it is unfortunately the nature of the internet that such content could be copied and be re-distributed (immediately) on channels outside of our control; by continuing your usage of this forum you agree that you understand these risks and that you won't post anything that you may not wish to be made public, archived, modified, not be anonymous, etc.
 
 - Core principles
 
 We'd first like to note that we have a few core principles that you can expect from us:
 
 1.) We collect personal data that is necessary for our website to operate, including for administrative purposes and some security features.
 2.) We do our utmost best to protect your personal data, if we store any, where reasonably possible.
 3.) We only share (some of) your personal details/data with third-parties when this is necessary to provide you with our services and/or to resolve issues, when you ask us to do so or grant us permission to do so and/or when we have to share it for legal purposes/to comply with legal requirements and obligations.
 4.) In the normal course of business, we will only use your personal data to provide the services you have requested from us for other purposes outlined in this privacy policy.
 5.) We try to minimise the amount of time we store your personal information where this is reasonably possible. Unfortunately, for some details we are legally compelled to keep them for at least ten (10) years; such as transaction/donation details if applicable. In addition, our forum constitutes an historic/scientific/educational archive and any or all data submitted/posted ((semi-)publicly) to our forum, including but not limited to personal messages, may be kept (unaltered and publicly available) in perpetuity (including but not limited to personal identifiable data if you chose to submit such data to (semi-)public topics/boards and/or personal messages exchanged with other users) including but not limited to for the reason of maintaining data integrity and to keep the public content relevant, understandable and fully usable; without any rot/missing info/broken discussions due to parts of the conversation missing.
 6.) We try our best to keep this privacy policy as up to date and relevant as possible, to ensure you're well aware of what we collect, store (indefinitely) and/or publish.
 
 
 - The (personal) data that we (may) collect and/or process
 To provide you with access to our website, be able to provide any services (you have requested from us) and/or execute any contracts we may have with you, we collect the following:

:: Registration information. We collect information such as your IP address, username and contact data (typically an email address), and credentials such as your password, during account creation. This is the minimum we need to be able to create and secure a user account for you, and for you to be able to continue using our services. You are allowed to use completely anonymous/unidentifiable data, but we do require a functional e-mail address that can reach you, for security and important communications reasons. You are responsible for keeping your profile up to date, including having a working e-mail address. Failure to do so may end up with you losing your ability to recover the user account for example, in case of a lost password. This information is submitted to us by you voluntarily and, along with all other data, may be kept in perpetuity. Please be advised that all data or portions thereof may be PUBLICLY VISIBLE information. If you do not wish to disclose it: do not disclose it. Please be aware that due to the public nature of this forum, this information may be indexed by search engines, could be copied by (malicious) third-parties, etc.. We therefore advise to use a nickname instead of you real name.

: Your IP address. We record your IP address, and may also record the hostname for that IP address, in multiple ways whenever you visit our website. It will always appear in (volatile) logfiles and may be recorded/stored for long-term storage, for example but not limited to when our firewall detects anomalies or (permanently) blocks your IP for whatever reason or for example when you're a registered user: it is bound to your account, may be bound to individual posts and may be used for ban enforcement, legal purposes and/or account recovery. In the case of any user generated content, we reserve the right to retain a copy of an IP address and where applicable an email address, bound to specific posts, profiles, file attachments, and other user contributed content for as long as the content is hosted by us and/or in the case that IP address (or ranges thereof), hostname(s) or email address(es) has/have been used by someone/something violating our rules and/or has been banned, forever.
 
 :: Your email address. We may collect your e-mail address on several occasions, such as for example but not limited to when you use any of the contact forms on our website, when you submit an email to us and/or when you register an account on our website, or publish a message in our community forum. We may store email addresses used for submission of any forms and/or emails sent to us forever. We may also retain a copy of your email address to enforce bans. As a registered user, we will generally not send you emails without your permission; but you may receive auto-replies when sending us an email or submitting a form and you will receive some emails necessary for the operation of our services, such as the need to confirm your email address when registering and/or when you have enabled notifications. Furthermore, if you submit a donation through us to PayPal: we will record that email address and PayPal may also keep a copy (see their privacy policy for more info at https://www.paypal.com/us/legalhub/privacy-full).
 
 :: Your user profile data. When you register an account on our website, you provide a username and later may also choose a separate displayed name; additionally we will generate a unique user ID (represented by a number) tied to your profile. Your IP address(es) and hostname(s) used in connection to any action on our website while logged in will be stored in your profile. You will also choose a password (which is immediately encrypted) and may provide a recovery question and answer. You will also provide us with an email address. You may also submit additional data to us, such as for example but not limited to: 2FA data, an SSH Public-Key, a profile picture and/or avatar, your preferred language, a signature and multiple setting variables. Posts that you submit will, under the normal course of operation, be tied to your user profile. Finally, you may send and/or receive personal messages which are (partially) tied to your account and of which a copy may also reside in another users' inbox if you chose to submit the message to another user. The profile section, both upon registration as well as after registration by modifying it, allows you to set specific information about your persona; including data you may consider sensitive such as the type of diabetes you may have, which CGM you're using, etc. This information is submitted to us by you voluntarily and, along with all other data, may be kept in perpetuity and you explicitly allow us to do so. Please be advised that this is generally PUBLICLY VISIBLE information. If you do not wish to disclose it: do not disclose it. Please be aware that due to the public nature of this forum, this information may be indexed by search engines, could be copied by (malicious) third-parties, etc.. We therefore recommend, if you do not want people to know this information is about you, to use a (unique) nickname or to simply not disclose such information on your profile.

All this data combined forms your profile data, which we collect from you by your submission/uploading of said data and may be visible to others. Any data on our website, thus including profile data, may also reside in (offline) backups. We may generate statistics and perform (anonymous) analyses on profiles for our (internal) use. Please be advised that some of the data you submit to your profile may be publicly accessible and may be (publicly) displayed to others on several occasions including when submitting posts and/or viewing your profile. Any supplementary (medical) data not required for registration, that you add to your profile, you are also normally able to remove or alter later by revisiting your profile unless your user account has been restricted or banned - in which case it may be recorded in perpetuity.
 
 :: Posts and personal messages. As already mentioned in the user profile area, registered users can submit posts and personal messages. Any or all post(s) that you submit to this website can and typically will be published and will become a part of our historic archive of posts and topics. We reserve the sole right to moderate this content, which you explicitly agreed to submit to us and make public by pressing the relevant action buttons. Such a submission grants us a perpetual royalty-free international license to retain and use the information provided therein to the extent permitted by law. Personal messages may be retained on our servers and backups and will reside in-site in the Outbox of the sending user and/or the Inbox of the receiving user(s). Any user can delete their respective copy of a personal message, but if any of the recipients doesn't delete it (and they're not obliged to do so): a copy is kept. This is comparable to email communication. We strongly suggest that you do not post or send any information you do not wish to be kept and/or be published and you must assume that all such submissions could remain visible in perpetuity and, depending on some of your profile choices, could be used to identify you and tie the data to you. Please be advised that the ability to edit and/or remove posts, profile data or any other data may not always be available or may be available to you for a limited amount of time only. For example, ability to edit previously made community posts may be time limited. Any posts or personal messages you have created/received on the community forum, you are normally able to later revisit through your profile, unless a post has been moved or deleted, or your user account has later been restricted, changed of user group (eg: you leave a moderation position or do not renew a specific membership) or has been banned. You are usually able to correct post contents for a limited time, if you have lost the ability but believe something needs to be corrected: you can report the post to a moderator with a message including your reasoning. We reserve the right ro decide on reports as we deem best without explaining our decisions.
 
 :: Contact forms. you may submit personal data to us, such as for example but not limited to an email address, your name and/or a phone number, in any of the forms to contact us or store it in your profile. If you submit such data to us or post such data on our forum, please be advised this is typically a public forum and as our forum/website constitutes an historic and/or scientific archive: it may be visible in perpetuity. Regarding contact forms, we may retain any data sent to us through such forms forever.
 
 :: Payment details: we may make an option available to you to make a payment or submit a donation. When you make a payment/donation to us, we store important information such as PayPal-account details, transaction ID's, your (bank)account number, credit card details (note: credit card details are not stored when you pay with your credit card using PayPal), the payment amount and transaction fees. If you pay through someone elses account, it is advisable to ask them if you're allowed to share these details with us. We may generate an invoice/receipt containing some of you essential personal data and these payment details, which are kept for at least 7 years. We use third-parties for processing your payment, such as PayPal, and have to share some personal details with such third-party providers in order to process your payment. Please read PayPal's privacy policy to learn more about their legal policies https://www.paypal.com/us/legalhub/privacy-full.
 
 :: Cookies: we may store functional cookies on your device(s) when you login to our services, containing some of your data or unique markers. This is used for purposes such as keeping you logged in, securing your session(s) and making/finishing an order including the contents of your shopping cart. In the normal course of business, we do not typically use these cookies for tracking purposes. However, we do make use of Google Analytics and Google Ads which may also store a cookie on your device and Google could use it for tracking purposes. Please review Google's privacy policies for AdSense https://support.google.com/adsense/answer/7549925 and other Google Services https://policies.google.com/technologies/cookies You always have the option to control cookies through your browser https://www.aboutcookies.org.uk/managing-cookies. Additionally, we use Google ReCaptcha for anti-spam/security measures which may store a cookie in your browser and use other tracking methods.
 

- Usage information and interaction statistics

:: If you're accessing or using our Services, we may automatically collect information about how you use and how your device interacts with the Service, such as the pages you view, the referring site, your IP address and information about your device, session information, the date and time of each request, device type and ID, operating system and application version, information contained in or relating to your contributions to individual discussions, and telemetry data (i.e., information about how a specific feature or service is performing) regarding your use of other features and functionality of the Service. As described in the earlier section on Cookies, we may automatically collect usage information and interaction data using cookies (which may use a cookie ID), depending on your settings or preferences (Browser, Google Analytics and Google AdSense), in connection with our Services. Data gathered through Google Services is mainly used to monitor, improve, help secure and further develop our services. Analytics data is not used to personalize AdSense content.
 
 :: Other data. This concerns (personal) data that you (may) indirectly/actively provide us with, such as in correspondence between you and ourselves and (personal) data (of third-parties) that you upload or allow/make possible to be stored on any of our systems and which you may publish to our online forums. Please be advised that you are responsible for getting consent to store (personal) data of third-parties on our servers and that you're legally allowed to do so. Remember, posts submitted to our forum may be visible as-is in perpetuity.
 

 - Additional information that we (may) process
 We collect and process some (volatile) information that are not strictly necessary for providing you with our services in its bare essence, but for which we do have a valid justification to collect or process including from people who are not directly our client but do make use of our services, such as:
 
 :: Additional data. Sometimes we receive details from and/or about you beyond data that we request, such as for example in support tickets, through mobile communication, email, social media or because you asked us to look at something personal. When this data is not strictly necessary for us to provide you with the service(s) or features thereof, and/or to resolve problems, we will do our best to remove this data when reasonably possible on the condition that it is technically and legally possible for us to do so, but we cannot always guarantee it. This may not apply to data already covered above for which we have explained why it's being used, how it's being used and for how long it may be used and/or be public for.
 
 :: Logging on our servers. as already mentioned in the IP-address section: when you make use of our services or features thereof and/or visit our website, we may log multiple details such as the IP address, the URL visited including a timestamp, the server response code, failed or successful login attempts including the IP and timestamp and the browser/application that was used. Please be advised that the browser/app that was used may indirectly reveal the type of device that was used to make use of our service(s) or features thereof. These details are stored for multiple purposes such as security and legal purposes and to enable you to view statistics and/or to keep our (semi-)public historical archive. In the normal course of business, these details may be stored up to 10 years but may also be volatile and thus be deleted within minutes to days. IP addresses that have been detected to perform actions that we deem (potentially) dangerous to our services, servers and/or network may be stored indefinitely in the blocklist of our firewall or elsewhere and we reserve the right to share/exchange personal data with law enforcement and/or organizations if we deem it necessary or are forced to do so.
 
 
 Processing purposes
 We need to process your personal information in order to:
 
 :: Provide you with service(s) and/or features thereof that you have requested or chosen to use, to store other information required to provide you with our services and verify that you are or were entitled/allowed to use our services.
 :: Process data you may submit to us in any way
 :: Publish posts you may submit in any ((semi-)public and/or hidden) board of the community forum and to deliver and store any personal message(s) that you submit/exchange
 :: Process and accept your order(s) and/or donations, if applicable
 :: Logging in to our services and/or features thereof
 :: Authentication
 :: Billing/administrative purposes
 :: For (automated) security purposes (including logging) and fraud detection
 :: Statistics generation, such as (anonimized) aggregated statistics of our forum and site visitors
 :: Anti-spam verification
 :: Legal purposes and purposes we are legally obliged to process your data for
 :: Communicating with you, such as sending informational emails like notifications and email confirmation
 :: Create backups and datadumps
 :: Maintaining our historic/scientific archive of posts, without interruption in the flow of posts (for example a topic asking for support questions where the question or the answer would be deleted if we were to remove your post(s) and thus would be detrimental to the (flow of the) topic, the ability to use the information or follow the arguments/reasoning, etc. This includes (parts of) quotes of your post(s), which may contain information that you later edited or removed.
 :: (Automatically) analyse the usage of our products in order to proactively resolve/prevent issues, take security measures and/or to enhance features and/or their security.
 :: Allowing you to export your data or receive a copy thereof
 :: Sending you marketing emails such as special offers or information about new versions and/or products that we offer. Please be advised that this is optional and requires you to explicitly opt-in during registration or in your profile settings on our website. You can always opt-out of marketing emails. We will not send marketing emails without your additional consent.
 :: Other automated and manual processing: Please be advised that we may sometimes let our systems and the systems of our vendors take automatic decisions based on your personal data, such as security features and (temporarily) suspending your service(s) or (specific) features thereof upon cancellation or non-payment, because you have exceeded the limits of what we deem acceptable usage, when you're (supposed to be) banned and/or because you're breaching any rules or policies we may have or simply because we deem it unwanted on our website.
 
We will generally not use your personal data for other purposes unless you give us permission to do so or because we are legally obliged/forced to do so. We reserve the right to process and/or store (other) data in other way(s) than described as long as we deem it compatible with the reasons described herein, and it is reasonable and fair. We also reserve the right to alter, augment, publish, keep and/or remove any or all data that you submit to us in any way when and where we deem necessary.
 
- Third-parties
We will not share, sell or give access to your (personal) data without your consent/request under the normal course of business. There are, however, a few circumstances when we have to share your personal data or portions thereof with third-parties, such as:
 
 :: When it is necessary so that we can successfully provide you with our service(s) and/or (security) features thereof and/or in order to resolve (billing) problems or to protect (the networks/servers/safety of) third-parties.
 :: Soft- and hardware vendors: on occassion, we need to process your data and potentially share (very small) portions thereof to allow technicians from our soft- and hardware vendors to resolve issues if we are unable to do so. In most circumstances, absolutely no data is shared or it is completely anonimized. However, in rare circumstances we need to either share some or all personal details or give the third-party technician (temporary) access to any or all data in order to analyse and resolve the problem. In the normal course of business, third-parties do not keep a copy of such data.
 :: Payment processing: We need to share (some of) your personal data with payment processors such as PayPal, such as your email address, invoice ID and/or User ID, in order to ensure the payment system can function and the payment processor can handle your payment/donation and report back to us whether or not the payment was a success. This includes subscription payments that call back to us periodically. We may also share your data with our accountant(s), debt-collection agencies and, if we're required to do so, relevant tax offices such as the IRS or the Belastingdienst of the Netherlands. Keep in mind these parties may also be legally compelled to keep your data for a (legally obliged) specific term. Please refer to their Privacy Policy or the applicable laws for more information.
 :: Legal purposes: We may be forced to share some or all of your data if we are legally required or forced to do so, such as through a court order, in order to defend ourselves or for example when a special (law enforcement) agency that has received a lawful right to request data from us asks us to provide them with the relevant data.
 :: Lack of parental consent: In the event that you are underage and despite our warnings and terms and conditions signed up to/are using our services without consent of your parent(s)/guardian, we are allowed to share your data with your parent(s)/guardian or other legal representative and may keep (some of) the data to prevent you from continuing your usage of any or all of our services
 :: When you have given access/authorization: for example when you have given us permission to share data or when you (accidentally) share your login credentials to our service(s) and/or features thereof with a third party. (They may be able to access and/or alter and/or copy some or all of your (personal) data and/or the (personal) data (of third-parties) that you stored on our servers.)
 :: We may in specific places use (Google) reCAPTCHA to protect your account login from automated attempts by bots. This will cause your browser to make a connection with Google's servers, please read their Privacy Policy.
 When we do have to share your data as outlined in this policy, we always do our best to ensure that the data is treated properly and securely.
 :: We may use Google Analytics, which may track your movement/actions on our website
 :: Google Advertising: we may use Google Ads as our targeted advertising vendor, Google may through your visit of our website collect and/or use data about you to serve these (relevant to you) ads. Please refer to the Google Privacy Policy https://policies.google.com/privacy
 
Please be advised that our website(s) and/or service(s) may contain links to third-party websites. Please be aware that DIYabetes is not responsible for the privacy practices of such other sites. We encourage you to read the privacy statements of each and every website that collects personally identifiable information. The DIYabetes Privacy Policy as described herein applies solely to information collected by DIYabetes and aforementioned third-parties.
 
- Your rights
Under legal rights, and/or simply because we want to give you the ability or right to do so, you have the right to request a copy of your data (when you have a user profile: you can do so directly from your profile, including downloading a copy), ask us to rectify it or remove personal data. We will do this for as far as we're legally obliged to do so and/or are able to do so and/or when it's technically possible to do so. Please be advised that we can only remove personal data that we're not legally forced to keep and/or that are not a part of the historic/scientific public archive as explained above. For example administrative (payment) information will be kept for at least 7 years after closing your account. You have the right to ask us to stop processing some of the non-essential personal data that we collect, with the exception of (volatile) security features, if we're reasonably and technically able to do so and does not interfere with our right to keep and maintain a public version of such data. We may run Google Ads and Analytics on our website and by visiting our website you give your explicit permission to keep doing so with no exceptions. In addition to the above: in accordance with the law, we reasonably reserve the right to preserve (other) (personal) data that we deem necessary/essential for at least 10 years after closing your account and/or requesting deletion (exercising your limited right to be forgotten), for legal, security and historic purposes; for example we may retain some essential personal data when it concerns abusive accounts breaching our terms or accounts that had fraudulent behaviour - so that we may prevent that from re-occuring and thereby protecting our business and/or our clients. You retain the right to reasonably access this data. Other data will be removed in accordance with the law, again with the exception of any data that you chose to publish on the forum - which constitutes a historic/scientific archive.
 
Please be advised that whilst you may request us to remove your user account if you have one, we will not necessarily do so or not necessarily remove any or all data (formerly) associated with that account. We may choose to anonymise your profile data instead, but keep other information - including data that may say something about you as a person such as gender, orientation, medical information, etc. that you placed on your profile and/or published in another way - such as for example but not limited to in posts you submit. You do not have the right to have personal data removed which you have submitted to our website for publication on our forum (either in public or hidden/private/privileged boards) and/or (personal) data you may have submitted through personal messages or in any other way. Our forum constitutes an historic/scientific archive and data submitted there may be left as-is in perpetuity, so think twice before you submit anything! Moreover, as mentioned earlier in this policy: we may keep a copy of your IP address and/or email address forever for the purpose of ban enforcement and/or other (legal) purposes.
 
When you request a copy of your personal data, we may choose to take actions to ensure that you really are who you say you are and therefore we may ask you for (additional) identification before we give you a copy of any and/or all data. You have the right to file a complaint with an DPA. You may withdraw consent for processing, but not for submitted (public) data. Please be advised that withdrawing consent might mean that you can't make use of our services and/or (specific) features thereof. No refunds will be issued if applicable.
 
We reserve the right to charge a small administrative fee of €9,95 per request if you make excessive amounts of requests for a copy of your personal data. We promise that we will not charge an administrative fee if the prior request was more than 12 months before the new request. When you request your data, it will be in a portable format and we strive to give you the copy within 14 days. Note that if you have chosen to delete your account, posts on our forum, an historic/scientific archive, may not necessarily be linked to your user account anymore and therefore may not be included with a request for any or all user profile data (on a future profile). By asking us to remove an account, the link between your user profile and the public posts and/or personal messages may be severed or obfuscated in such a way that it's impossible for us to trace back its origin to you and thus such an action is typically irreversible.
 
 For security purposes, we do not provide a copy of data that might be present in server logs and/or the firewall unless we deem it reasonable or acceptable to do so.
 
 If you wish to make use of any of your rights, please contact dpa at diyabetes dot net.
 
- Other and contact details
Your (personal) data and (personal) data of third-parties that you provide us with by using our service(s) and/or features thereof, including but not limited to submitting posts and/or personal messages, may reside in (automated) disaster-recovery and/or incidental backups that we might generate. Such backups may be stored on servers and services outside the EU/EEG. These backups are, in the normal course of business, removed periodically - new ones may generate in the meantime. To maintain our archive, any or all (public) data may be stored indefinitely in backups forever.
 
Please be advised that you yourself are responsible for (personal) data that you up- and/or download and/or publish and/or are stored/made available/shared/communicated in any way when using our services, and that you may be legally obliged to seek consent from the rights holder/person/user in order for you to submit this data (to the public, where it may reside forever.). Keep in mind that when using our site and/or services, you are responsible for the actions you take and submissions you make! You agree that you will defend, indemnify, save and hold DIYabetes and its owners/employees/volunteers harmless from any demands, liabilities, losses, costs and claims, including reasonable attorney fees, asserted against DIYabetes, its agents, its customers, servants, officers, volunteers and employees, that may arise or result from any service provided or preformed or agreed to be performed or any action you make.
 
We may alter, copy, move, delete and/or (temporarily) make unavailable (personal) data that you give us and/or store with us on our own accord when we deem it necessary, when we are legally forced to do so or to protect our services and/or others using our service(s) (indirectly).
 
We may share/sell your data in the event of a sale or merger. You will retain all your privacy rights should this ever happen.
 
It is not our intention to process personal data of children younger than the age of 18 years old without permission, and so far as we're reasonably and technically able to do so: we do our best to prevent it. We may ask you to verify your age and/or ask your parent/guardian to give consent if you're younger than 18 years old. You need to be at least 18 years old to use our site and services without parental consent. We do welcome you to use our services if you're younger than 18, but you have to contact us first and get a parent/guardian to give consent and to accept responsibility for you and your account.
 
As a general piece of advice: Please be advised that when you use unencrypted connections and/or have used/recycled a weak/compromised password and/or use insecure software, (malicious) third-parties may be able to intercept the data you've submitted/stored with us or are up/downloading, and they might look at it and/or store and/or alter it or add new (dangerous) data. This is not us sharing the data, but you technically sharing it with them due to the lack of encryption or the lack of using a unique and strong password that you're keeping safe - you are responsible for using an encrypted connection to our service(s) and protecting your access credentials and securing them, even though our service(s) and some features thereof (such as the firewall) do try to aide you in keeping it safe, for example by detecting brute-force attempts and using aggregated blacklists. Therefore, we strongly advise to always use the connection encryption features that we offer. Please refer to the manual of the software you're using to see how you can do this if it does not do it automatically. Additionally, we advise you to use a strong and unique password/passphrase (per service and/or feature thereof) that you either memorise or store securely; and for better protection: we strongly recommend that you enable two-factor authentication to protect your account(s), which is available in your user profile. Some of our services and/or features thereof may not be accessible without encryption. If your device and/or software is too old for some forms of encryption or recent security standards, you may not be able to use some or all features of our service(s) (securely). Please note that, beyond our obligations, you are responsible for the security of (personal) content and/or software that you upload/install on and/or use in combination with our site and services, or allow third-parties to, which for example means that you need to keep the software you use properly updated and used as per the instruction manual. We are not responsible for theft of/access to (personal) (third-party) data caused by your (improper) use of insecure/improperly configured/improperly used/improperly secured soft- and/or hardware and/or authentication data including compromises of/caused by such software or authentication data due to your negligence or that of a third-party you shared it with or because the third-party soft/hardware/third-party service that you or they use is vulnerable - using such software is at your own risk and you are responsible for its updates. Stay vigilant and consider using common sense and best practices to stay safe!
 
Please be advised that your personal details and any or all (other) data may be stored on servers outside of the EU/EEG.
 
 
This privacy policy is a notification to inform users of services from:
DIYAbetes
info [at] diyabetes [dot] net.